FAQ
Patchoulimoon's Frequently Asked Questions

What are the payment methods?

Cash preferred. 

Email money transfers accepted (
phdirector@gmail.com- Royal Bank) for classes/events.

Visa & Mastercard accepted 
online(via paypal - no paypal account is required) for classs/events.

*Credit cards available soon, at the Patchoulimoon Holistic Health Centre

How do I secure a spot for a class or event?

Space for a class is secured by full payment.

Please add HST to classes, events and most products with Kim.

Due to limited space, costs and time - only full payment secures your spot for a class and no refunds/transfers are available.  


Can I get a refund for a class or event?

You CAN get a refund, with notice given 24 hours BEFORE the first class begins.  Sorry, no refunds after classes begin.

Refunds due to class cancellations will be done the same method of payment (paypal payments refunded via paypal)

Classes missed by instructor will be postponed at instructor's loss.  Classes missed by client will be at client's loss.  A friend may take place in class.  Notification and registration/waiver still required.

You CAN have another person attend class in your place but they also need to follow policy and sign waiver.

We often have FREE classes to make up for missed classes.

Are children welcome to ALL classes?

Some classes do NOT permit children for an equal chance for all participants to enjoy the  meditative experience of the class.

Read the Class Description page to see which classes welcome children.

 

Other information:

Only adults 18 years and older are permitted to sign registration/waiver.

Each person is responsible for keeping track of their own class dates (no reminders) and will only be notified of cancellations/postponments.

Please give 24 hours for cancellations of appointments.

Preferred class sizes 2-10

Bonus eBook offer to minimum 4 week, pre-payment participant only.

For notification of new classes, events, products etc sign up for the Body, Mind and Spirit Ezine HERE.

Please come about 10 minutes prior to class start time and turn cell phone off.  It is a good idea to have water handy and you may bring you own mat if desired.

Policies may change at any time.  We thank you for your business!